What are the different subscription plans available?
We offer three subscription plans: Started, Student and Premium. Each plan varies in features and pricing to suit your needs.
How do I upgrade or downgrade my subscription?
You can easily upgrade or downgrade your subscription through your account settings. Select the desired plan and follow the instructions provided.
What payment methods do you accept?
We accept credit/debit cards and PayPal for subscription payments.
Is there a free trial period?
Yes, we offer a Starter subscription which gives you access to our blogs, to some downloadable material, access to two free videos and the ability to view discussions within our Forum.
Is there a free trial period?
Yes, we offer a Starter subscription which gives you access to our blogs, to some downloadable material, access to two free videos and the ability to view discussions within our Forum.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of the billing cycle.
Do you offer refunds?
No, however you can cancel your subscription at any time. Your subscription will remain active until the end of the billing cycle.
How can I update my billing information?
You can update your billing information by logging into your account and navigating to the billing settings section.
Is my data secure?
Absolutely! We take data security seriously and employ industry-standard encryption and security measures to protect your information. Please view our privacy policy page for more information.
Can I use my subscription on multiple devices?
You can access your subscription on multiple devices by logging in with your Google credentials.
How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page. You will receive an email with instructions on how to create a new password.
What happens if I miss a payment?
If a payment is missed, we will send you a notification to update your payment information. Your access to the subscription service may be temporarily suspended until the issue is resolved.
Can I share my subscription with others?
Subscriptions are meant for individual use and cannot be shared with others. Each user will need their own subscription. Your account could be suspended if this is breached.
Is there an option for an annual subscription?
Yes, we offer an annual subscription option at a discounted rate. You can choose between monthly and annual billing during the signup process.
What is your cancellation policy?
You can cancel your subscription at any time. Upon cancellation, your access will continue until the end of the current billing period, and you will not be charged for the following period.
Are there any hidden fees?
No, we do not have any hidden fees. All costs associated with the subscription are clearly stated during the signup process.
How can I contact customer support?
You can reach our customer support team by emailing team@dentistryinanutshell.com or using the contact form on our website.
What happens if I want to reactivate my canceled subscription?
f you wish to reactivate a canceled subscription, you can do so by logging into your account and following the prompts to reactivate or sign-up again.
Do you offer a referral program?
Yes, we have a referral program that rewards you with discounts or other benefits for referring new users to our subscription service. Please contact us on team@dentistryinanutshell.com
